Absence and Attendance Policy (Aligned with EYFS September 2025 Reforms)

Policy Statement: At Toddler Town, we recognise the importance of regular attendance for children's development, safety, and emotional well-being. This Absence and Attendance Policy outlines our procedures for recording attendance and following up on any unexplained or prolonged absences, ensuring that children are safeguarded and fully supported while in our care.

Recording Attendance

• Accurate daily attendance records are maintained for all children, noting arrival and departure times. Please note, due to stipulations set by OFSTED we have strict drop off and collection times. These are between 08:00 and 08:30 and 17:00 and 18:00. The door wil remained locked between these times unless we have been informed by writing at least 24 hours before that you need to drop off your child late or collect early due to an appointment. An emergency on the day i.e flat tyre, which may cause you to arrive late will mean that you need to message Debs on your arrival and you will be informed of an appropriate time to drop off your child. This may mean a possible lengthy wait.

• Registers are completed immediately upon a child's arrival and departure to ensure real-time safeguarding.

• Records are stored securely and are available for inspection by Ofsted or the local authority.

Parent and Guardian Responsibilities

• Parents or legal guardians must inform us as soon as possible if their child is going to be absent from the setting for any reason (e.g. illness, holiday, family emergency).

• We request that parents notify us before the expected session begins on the day of absence.

Monitoring and Following Up on Absences (EYFS 2025 Update)

• In line with EYFS 2025, we have established a clear procedure for identifying and following up on prolonged or unexplained absences.

• If a child is absent without notification, we will take the following steps:

  1. Attempt to contact the parent or guardian using the primary contact number.

  2. If no response is received, we will try the second (or additional) emergency contact.

  3. If the absence continues unexplained for more than 24 hours, and no contact is made, we may escalate the concern to local safeguarding authorities following our safeguarding procedures.

• These steps are taken to ensure the child’s safety and welfare.

Emergency Contact Details (EYFS 2025 Requirement)

• We maintain a minimum of two up-to-date emergency contacts per child to ensure effective communication in cases of unexplained absence or emergency.

• Parents are asked to review and update their emergency contact details at least termly, or immediately if changes occur.

Prolonged or Repeated Absences

• In cases of regular non-attendance or repeated absences, we will:

  • Discuss concerns with parents to understand any underlying reasons

  • Offer support or signpost to services if there are barriers to regular attendance

  • Monitor patterns that may raise safeguarding concerns and report accordingly

Holidays and Planned Absences

• Parents are encouraged to inform us in writing of any planned absences (e.g. holidays, appointments) in advance.

• These will be recorded separately from unnotified absences.

 

Term-Time Only and Funded Hours Considerations

• For children accessing government-funded hours, we are required to monitor attendance to ensure funding is used appropriately.

• Frequent or extended absences without valid reason may be reported to the local authority and could impact ongoing eligibility for funding.

 

Alignment with EYFS 2025 Changes

This policy reflects the EYFS 2025 requirement for early years settings to:

• Establish a clear protocol for monitoring and following up on prolonged or unexplained child absences

• Maintain at least two emergency contact details per child

• Take prompt action when a child is absent without notification

• Strengthen safeguarding measures to identify potential risks to children who are not attending expected sessions

These steps ensure early years providers are proactively safeguarding children's welfare and engaging with families when support may be needed.

 

Signed: D Newell-Akers

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Accident & Injury Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we prioritise the safety and welfare of every child in our care, adhering strictly to the revised Early Years Foundation Stage (EYFS, September 2025). This policy outlines our procedures for accident prevention, appropriate and prompt response to injuries, and safeguarding the well-being of children during emergencies.

Preventing Accidents:

·        Regular comprehensive risk assessments of indoor and outdoor areas, equipment, and activities in line with EYFS guidelines.

·        Immediate resolution of identified hazards, and clear documentation of actions taken.

·        Age-appropriate education provided to children on personal safety and awareness of potential risks.

Supervision and Staff Ratios:

·        Maintain staff-to-child ratios as per the updated EYFS 2025 statutory requirements at all times.

·        Staff will consistently provide active supervision, promptly intervening to prevent accidents.

First Aid and Medical Assistance:

·        All childminders and assistants hold current Paediatric First Aid certification, compliant with EYFS 2025 standards.

·        Clearly labelled and regularly checked first aid kits are accessible at all times.

·        Immediate contact of emergency services for serious injuries or medical conditions, followed by prompt parental notification.

Incident Reporting:

·        Accurate, detailed recording of any accidents or injuries in the Accident & Incident Record Book as required by EYFS 2025.

·        Records include child's details, date, time, location, nature of injury, response provided, and persons involved.

·        Records reviewed regularly to identify patterns or recurring issues, taking preventative action as necessary.

Parental Notification and Communication:

·        Parents/legal guardians informed immediately following any significant injury or emergency, with clear communication on circumstances and actions taken.

·        Minor injuries communicated to parents at the earliest practical opportunity upon collection, with details of first aid administered and any required follow-up.

Emergency Contact Information:

·        Maintain up-to-date emergency contact details, including parental information, alternate contacts, medical conditions, allergies, and specific needs.

·        Parents are responsible for promptly updating the setting if there are any changes in their child's emergency information.

Review and Staff Training:

·        Annual review of this policy, or more frequently if EYFS regulations are amended or following an incident.

·        Continuous professional development provided for staff to remain knowledgeable about best practices in accident prevention, incident response, and EYFS requirements.

Alignment with EYFS 2025 Changes:

·        This policy fully integrates the EYFS September 2025 amendments, ensuring enhanced safeguarding procedures, improved accident prevention strategies, and robust reporting mechanisms.

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Signed: D Newell-Akers

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Admissions and Settling-in Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we strive to ensure every child experiences a smooth, supportive transition into our care, in alignment with the revised Early Years Foundation Stage (EYFS, September 2025). Recognising each child's uniqueness, our policy details our admission procedures, required information, settling-in approach, and the methods we use to help children comfortably adjust to their new environment.

Registration Process:

·        Parents/guardians receive comprehensive information about our services, fees, availability, and EYFS curriculum upon enquiry.

·        Completion of a detailed registration form by parents, capturing child's essential details, emergency contacts, medical information, dietary requirements, allergies, and individual needs or circumstances.

·        Collection of necessary documentation including child's birth certificate, immunisation records, and parental permissions in line with EYFS 2025 requirements.

Settling-in Period:

·        Emphasis on an individualized and gradual settling-in process that respects each child's emotional and developmental needs.

·        Settling-in periods are collaboratively planned and tailored to the child and family’s preferences, allowing incremental adjustments to our setting.

Supporting the Settling-in Process:

·        Appointment of a designated key person who supports the child’s emotional well-being, development, and fosters strong parent partnerships in compliance with EYFS guidelines.

·        The key person engages proactively with families, obtaining detailed information about routines, preferences, and comfort strategies specific to the child.

·        Provision of familiar items or comfort objects from home to ease transition and enhance the child's sense of security and belonging.

Communication with Parents:

·        Maintain consistent, transparent, and proactive communication throughout the settling-in period, respecting parents' preferences on methods (face-to-face, phone, digital updates).

·        Regularly update parents on their child's adjustment, emotional state, participation, and development milestones in line with EYFS standards.

Transition Support:

·        Offer resources and structured activities to facilitate smooth transitions, providing continuity between home and the childminding setting.

·        Ensure availability of designated calm and quiet spaces where children can retreat if feeling overwhelmed, aligning with EYFS 2025 emphasis on emotional well-being.

Inclusion and Diversity:

·        Adhere strictly to EYFS 2025 standards promoting equality, inclusion, and diversity, ensuring each child’s background, culture, and individuality are respected and celebrated.

Evaluation and Feedback:

·        Regular evaluation of settling-in procedures informed by parental feedback, staff observations, and children's emotional responses.

·        Adapt practices to ensure continuous improvement, reflecting best practice guidelines set out in EYFS 2025.

Review and Monitoring:

·        Annual policy review, or more frequently as necessitated by updates to EYFS regulations or feedback from parents, children, and external agencies.

·        Ongoing training for staff to remain knowledgeable about current EYFS standards and practices related to effective admissions and settling-in processes.

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Signed: D Newell-Akers

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Adverse Weather Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, the safety, health, and well-being of children in our care are paramount, especially during adverse weather conditions. This policy aligns with the revised Early Years Foundation Stage (EYFS, September 2025), detailing our procedures to ensure children, staff, and visitors remain safe and secure during adverse weather.

Definition of Adverse Weather:

·        Adverse weather includes severe weather conditions that may risk the safety or health of children and staff, such as storms, snow, flooding, extreme heat, cold temperatures, and hazardous air quality.

Monitoring Weather Conditions:

·        Regular monitoring of reliable weather sources to anticipate and proactively respond to potential adverse conditions.

·        Staff are informed and trained to interpret weather warnings and forecasts to support timely decision-making.

Decision Making:

·        Decisions about operating the childminding setting during adverse weather will be taken by the childminder or designated responsible staff member.

·        Decisions prioritize children's safety, emotional well-being, and health considerations, aligning with EYFS 2025 safeguarding requirements.

Closure of the Childminding Setting:

·        The setting will close if weather conditions pose significant safety or health risks to children and staff.

·        Immediate notification to parents/guardians through approved communication channels (phone calls, texts, emails, digital platforms).

Delayed Opening:

·        The setting may operate a delayed opening if weather conditions are anticipated to improve, ensuring safer travel and attendance for families and staff.

·        Clear, timely communication will be made to parents/guardians regarding delayed opening details.

Early Closure:

·        Early closure may be necessary if conditions deteriorate during operational hours to guarantee safe travel home for children and staff.

·        Parents/guardians will be promptly informed about early closures, expected collection times, and safety considerations.

Child Pickup and Transportation:

·        Parents/guardians are advised to assess travel safety conditions and use personal discretion for travel decisions during adverse weather.

·        If parents face challenges in picking up their child, the setting will ensure alternative safe arrangements are promptly put in place.

Safe Shelter and Essential Provisions:

·        In situations where children must remain onsite during adverse weather, adequate shelter, food, water, and necessary comfort items will be available.

·        EYFS 2025 guidelines for maintaining children's health, comfort, and emotional security during prolonged stays will be strictly followed.

Communication:

·        Efficient, clear, and timely communication will be maintained throughout any adverse weather scenario, ensuring that emergency contact information is accurate and updated regularly.

Review and Monitoring:

·        Regular evaluation of this policy to incorporate legislative changes, updates to EYFS guidelines, or feedback from stakeholders.

·        Staff training and awareness regarding updated procedures, EYFS expectations, and best practices for adverse weather scenarios will be ongoing.

Alignment with EYFS 2025 Changes:

·        This policy reflects the EYFS September 2025 emphasis on robust safeguarding, health considerations, emotional security, and proactive risk management during adverse weather conditions.

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Signed: D Newell-Akers

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Allegation of Abuse Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, safeguarding children’s welfare and well-being is our highest priority. We respond seriously and swiftly to any allegations of abuse, in compliance with the revised Early Years Foundation Stage (EYFS, September 2025). This policy outlines our procedures for managing allegations, ensuring rigorous reporting, investigation, and provision of appropriate support.

Reporting Procedures:

·        All allegations or suspicions of abuse, whether raised by a child, observed by staff, or reported by others, must immediately be communicated to the Child Protection Designated Person (CPDP).

·        The CPDP is responsible for overseeing responses, coordinating with safeguarding agencies, and managing communication.

Confidentiality:

·        Allegations are handled with strict confidentiality, respecting privacy rights while ensuring information is shared appropriately for safeguarding purposes as per EYFS guidelines.

Immediate Response:

·        If a child is at immediate risk or harm, staff will take immediate protective action and notify emergency services as required.

Contacting Safeguarding Authorities:

·        The CPDP will promptly contact local child protection services and adhere strictly to EYFS 2025 statutory safeguarding and reporting procedures.

·        Complete cooperation with all external safeguarding investigations will be maintained.

Internal Investigation:

·        Conduct an impartial internal investigation, guided by local safeguarding authority advice.

·        External safeguarding agencies or professionals will be involved where necessary to ensure transparency and fairness.

Support for All Parties:

·        Comprehensive emotional and practical support will be provided to affected children, families, and involved staff, prioritising emotional well-being and ensuring compliance with EYFS 2025 standards.

·        Independent support or counselling may be arranged for involved parties.

Suspension Procedures:

·        Where necessary, staff accused of abuse may be suspended from duty during investigations to safeguard all children, in accordance with EYFS and employment law guidance.

·        Regular reviews of suspension status will be undertaken, considering updated information from investigations.

Communication with Parents:

·        Parents/guardians of the affected child(ren) will be sensitively informed of allegations, investigative steps, and outcomes, maintaining openness and transparency in accordance with EYFS principles.

Record Keeping:

·        Detailed records of all allegations, investigations, actions, and outcomes will be kept securely, in line with EYFS 2025 documentation requirements.

·        Records will remain confidential, accessed only by authorized personnel and safeguarding authorities.

Training and Awareness:

·        Staff will receive regular training updates on safeguarding and allegation management procedures in compliance with EYFS 2025.

·        Ensuring staff awareness of indicators of abuse and clear processes for raising concerns.

Review and Monitoring:

·        Policy reviewed annually or when legislation and EYFS standards change.

·        Regular feedback from staff, families, and safeguarding agencies will inform policy improvements and updates.

Alignment with EYFS 2025 Changes:

·        This policy adheres closely to EYFS 2025 standards, focusing on robust safeguarding, proactive response, comprehensive support, and clear communication.

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Signed: D Newell-Akers

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Anti-Bullying Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we are dedicated to fostering a safe, supportive, and inclusive environment for all children in our care, consistent with the revised Early Years Foundation Stage (EYFS, September 2025). This policy highlights our approach to preventing bullying, addressing incidents effectively, and nurturing positive relationships and emotional resilience among children.

Definition of Bullying:

·        Bullying is deliberate, hurtful behaviour repeatedly directed at an individual or group, involving an imbalance of power. It may manifest physically, verbally, emotionally, socially, or digitally (cyberbullying).

Zero Tolerance for Bullying:

·        Bullying in any form is strictly prohibited and will not be tolerated among children, staff, parents, or visitors within our setting.

Creating a Positive Environment:

·        We proactively encourage an inclusive and supportive environment, embedding principles of respect, empathy, kindness, and emotional intelligence as emphasised in EYFS 2025.

·        Regular activities promoting cooperation, friendship, and mutual understanding will be integrated into our daily routines.

Staff Training:

·        Staff members will receive ongoing training focused on identifying signs of bullying, understanding its impact, and applying effective intervention strategies as per EYFS 2025 guidelines.

·        Training will include strategies to build children's resilience, self-esteem, and emotional intelligence to prevent bullying behaviours.

Promoting Positive Relationships:

·        Activities, stories, and group discussions will regularly emphasise the importance of kindness, empathy, respect, and effective communication.

·        Children will be supported and encouraged to openly discuss their feelings and experiences in a safe environment.

Reporting Bullying Incidents:

·        Staff, children, parents, or visitors witnessing or experiencing bullying should immediately report incidents to the childminder or designated responsible staff member.

·        All reports will be treated seriously and promptly.

Confidentiality:

·        Confidential handling of reports will be maintained, with information shared strictly on a need-to-know basis in compliance with EYFS safeguarding guidelines.

Investigation and Response:

·        All reported incidents will be thoroughly and sensitively investigated by the childminder or designated person.

·        Involved parties, including parents, will be consulted as part of a transparent and fair resolution process.

Support for Children:

·        Emotional support and reassurance will be provided to children affected by bullying, emphasising restorative practices and emotional healing aligned with EYFS 2025 standards.

·        Clear support strategies will be implemented for both victims and children exhibiting bullying behaviour to encourage positive changes.

Parental Involvement:

·        Parents/guardians will be promptly informed of any bullying incidents involving their child and actively engaged in the resolution and follow-up process.

·        Regular updates will be provided, ensuring parents remain informed about progress and outcomes.

Anti-Bullying Agreement:

·        A clear anti-bullying commitment agreement involving staff, children, and parents will be established, emphasising collective responsibility and proactive engagement.

Review and Monitoring:

·        This policy will undergo annual reviews or more frequently as required to align with legislative changes, EYFS updates, or feedback from stakeholders.

·        Regular monitoring of the effectiveness of anti-bullying practices will inform continuous improvement efforts.

Alignment with EYFS 2025 Changes:

·        This policy integrates EYFS 2025 revisions, emphasising children's emotional well-being, the development of positive relationships, proactive safeguarding, and promoting an inclusive, respectful community.

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Signed: D Newell-Akers

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Behaviour Management Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we are dedicated to fostering positive behaviour, emotional resilience, and social skills within a safe and nurturing environment. Our Behaviour Management Policy reflects the revised Early Years Foundation Stage (EYFS, September 2025), emphasising positive reinforcement, clear boundaries, and respectful interactions.

Promoting Positive Behaviour:

·        Positive behaviour is consistently encouraged and reinforced through praise, encouragement, and recognition, aligning with EYFS 2025 standards for emotional well-being and positive relationships.

·        Staff actively model respectful, empathetic behaviour and appropriate social interactions to set a positive example for children.

·        Stimulating, engaging, and developmentally appropriate activities are provided to reduce boredom or frustration that may lead to challenging behaviour.

Setting Clear Boundaries:

·        Clear, consistent, and age-appropriate boundaries and expectations are established and communicated positively.

·        Children are involved in discussions around behavioural expectations, promoting their understanding, cooperation, and emotional intelligence in line with EYFS principles.

Guiding Challenging Behaviour:

·        Challenging behaviour is addressed sensitively and empathetically, recognising that it may indicate unmet emotional or developmental needs.

·        Positive strategies such as redirection, distraction, providing clear choices, and conflict resolution are employed to support children’s self-regulation and decision-making.

·        We offer a calm, supportive environment where children can safely express their emotions and develop self-awareness and emotional literacy, as emphasized by EYFS 2025.

Consistency and Individualised Approach:

·        Consistency in behaviour management approaches across all staff members ensures children clearly understand expectations.

·        Individualised strategies and adjustments are made to accommodate each child’s unique temperament, developmental stage, and specific needs, adhering to EYFS requirements.

Safety and Respect:

·        Children's safety and emotional well-being remain paramount. Immediate and appropriate action is taken if a child’s behaviour poses a safety risk.

·        We emphasise teaching respect for oneself, peers, staff, and the environment, reinforcing positive social skills and relationships.

Communication with Parents:

·        Open and consistent communication with parents regarding their child's behaviour, development, progress, and any arising concerns.

·        Collaborative partnership with parents to develop consistent behaviour management strategies between home and the childminding setting.

Staff Training and Professional Development:

·        Regular professional development opportunities and training for staff focused on behaviour management techniques, child development, emotional intelligence, and recognising underlying behavioural triggers.

·        Ongoing guidance and support for staff to ensure the effective implementation of behaviour management strategies aligned with EYFS 2025.

Monitoring, Evaluation, and Review:

·        Annual reviews of this policy or more frequently if legislative or EYFS guideline changes occur.

·        Continual monitoring and evaluation of behavioural strategies’ effectiveness, informed by feedback from staff, parents, and external experts.

Alignment with EYFS 2025 Changes:

·        This policy integrates EYFS 2025's focus on positive relationships, emotional resilience, self-regulation, inclusivity, and proactive behavioural guidance.

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Signed: D Newell-Akers

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Care, Learning & Play Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we are committed to providing outstanding care, enriching learning opportunities, and engaging play experiences that support the holistic development of each child, in alignment with the revised Early Years Foundation Stage (EYFS, September 2025).

Holistic Development:

·        We support children's comprehensive development—physical, intellectual, emotional, social, and creative—ensuring balanced growth and learning in line with EYFS 2025 standards.

·        Individualised activities and experiences are planned according to each child's unique interests, needs, and developmental milestones.

Learning Through Play:

·        Play is central to children's learning and development, and we actively integrate play-based activities that foster exploration, critical thinking, creativity, and curiosity.

·        Emphasis is placed on child-initiated play, guided by adult support to extend learning opportunities naturally and effectively.

Age-Appropriate Activities:

·        Activities are carefully planned and adapted to meet the developmental stages, interests, and individual abilities of each child, ensuring inclusivity and active engagement.

·        Diverse learning experiences cater to varied learning styles and developmental needs.

Learning Environment:

·        We maintain a secure, stimulating, and inclusive environment designed to inspire children's curiosity, imagination, discovery, and independence.

·        High-quality resources and materials are thoughtfully selected to encourage exploration, creativity, and learning aligned with EYFS 2025 guidance.

Observations and Assessments:

·        Ongoing, sensitive, and respectful observations and formative assessments inform personalised planning, supporting each child's progress and development.

·        Parents are actively involved in assessment discussions, celebrating milestones, and identifying next steps collaboratively.

Learning Goals and Objectives:

·        Clear, achievable, and personalized learning objectives are established for each child, informed by EYFS areas of learning, developmental milestones, and children's individual interests and needs.

·        Planning is responsive and adaptive, ensuring that learning experiences remain relevant and engaging.

Inclusive Practices:

·        We foster an inclusive setting, celebrating diversity and ensuring all children feel valued, respected, and included in all activities.

·        Adaptations and support are provided to ensure equitable participation for every child, regardless of background or ability.

Outdoor Play and Exploration:

·        Outdoor play is prioritized, providing daily opportunities for children to interact with nature, develop physical skills, and enhance their understanding of the world.

·        Outdoor areas are regularly inspected and equipped with diverse, age-appropriate, and stimulating resources.

Creative Expression:

·        Opportunities for creative and imaginative expression are integral, with children encouraged to explore various art forms, music, dance, role-play, and crafts.

·        Creative resources are accessible, safe, and designed to stimulate innovation, imagination, and self-expression.

Continuous Improvement:

·        Commitment to ongoing improvement includes regularly seeking feedback from staff, parents, and external professionals to refine and enhance our practices.

·        Staff participate in ongoing professional development, ensuring they remain informed about current EYFS best practices and emerging research in early childhood education.

Review and Monitoring:

·        This policy is reviewed annually or as needed to maintain alignment with EYFS legislative changes and best practices.

·        Feedback from stakeholders informs continuous refinement and improvement of our care, learning, and play provision.

Alignment with EYFS 2025 Changes:

·        The policy fully integrates EYFS 2025 revisions, focusing on holistic child development, inclusive practice, responsive learning, and a strong emphasis on well-being and emotional resilience.

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Signed: D Newell-Akers

 

 

CCTV and Recording Doorbell Policy (EYFS Updated - September 2025)

Policy Statement:
At Toddler Town, we are committed to ensuring the privacy, security, and safeguarding of all children, families, staff, and visitors. This policy outlines our approach to the use of Closed-Circuit Television (CCTV) and recording doorbells (e.g. Ring) within our setting, ensuring their use complies with data protection law and supports a safe and transparent environment.

Purpose of CCTV / Recording Devices:
• CCTV or recording doorbells are used solely for safety, security, and safeguarding purposes.
• The purpose includes monitoring entry and exit points, deterring unauthorised access, and protecting children, staff, and property.
• These devices are not used to monitor children’s learning or behaviour inside the setting unless specifically permitted and risk assessed.

Location of Devices:
• Cameras are positioned only at entrances or external areas.
• No recording devices are located in areas where children play, eat, sleep, or are changed.
• Devices will never be placed in areas that would compromise a child’s privacy or dignity.

Use and Access of Footage:
• Recorded footage is only accessed by the childminder or an authorised individual when there is a legitimate safeguarding or security concern.
• Access to footage will be strictly controlled and password protected.
• If a concern arises, relevant footage may be shared with appropriate safeguarding authorities, such as Ofsted or the Local Authority Designated Officer (LADO), in line with our Safeguarding and Child Protection Policy.
• Parents may request access to footage in which their child appears, in line with Data Subject Access Request (DSAR) protocols.

Data Storage and Retention:
• Footage is stored securely and automatically deleted after a set period, typically no longer than 30 days, unless retained for a specific safeguarding or legal reason.
• Data storage is compliant with UK GDPR and the Data Protection Act 2018.

Parental Consent and Notification:
• Parents are informed during the enrolment process about the presence and purpose of CCTV or recording doorbells.
• Written consent is obtained and recorded.
• Signage is clearly displayed informing all visitors that CCTV or recording doorbells are in operation.

Children's Privacy and Protection:
• The use of such devices will not compromise the dignity, rights, or personal privacy of the children in our care.
• Devices will not be used for live streaming or sharing of images on any personal or public platform.

Visitor Guidance:
• Visitors are informed of CCTV or doorbell recording devices upon arrival and via signage.
• Recordings are only reviewed in line with safeguarding or operational needs.

Staff Training and Responsibilities:
• The childminder and any assistants are trained on the responsible and legal use of CCTV/recording devices.
• Staff understand the importance of protecting data and upholding privacy regulations.

Alignment with EYFS 2025 Changes:
This policy supports the EYFS 2025 emphasis on safeguarding and privacy, ensuring that all recording technologies used in the setting adhere to robust data protection principles and are implemented only where appropriate. The EYFS updates highlight the need for clear policies that protect children’s privacy while strengthening safety practices.

Review and Monitoring:
• This policy will be reviewed annually or sooner if regulations, guidance, or the technology used changes.
• Feedback from parents and external agencies is welcome to ensure ongoing compliance and best practice.

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Signed: D Newell-Akers

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Children's Illness/Infection Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we prioritise the health, safety, and well-being of all children, staff, and visitors. Our Illness/Infection Policy complies with the revised Early Years Foundation Stage (EYFS, September 2025) guidelines, ensuring proactive management to prevent the spread of illness and infection.

Health and Hygiene Practices:

·        We actively promote robust health and hygiene habits, including thorough handwashing, proper respiratory etiquette, and hygienic disposal of tissues.

·        Regular handwashing is reinforced before eating, after toileting, and after contact with bodily fluids.

Sick Child Exclusion:

·        Children displaying symptoms of illness or infection will be required to stay at home until fully recovered or the exclusion period recommended by healthcare guidelines has passed.

·        Parents are asked to keep their child at home if symptoms such as fever, vomiting, diarrhoea, persistent cough, rash, or infectious illness are observed.

·        Parents must inform the childminder promptly of any contagious disease diagnosis.

Isolation and Comfort:

·        Any child showing signs of illness while in care will be gently isolated from others to prevent potential spread.

·        A comfortable, quiet, and supervised area will be provided for the ill child until parent/guardian collection.

Notification of Parents:

·        Parents/guardians will be contacted immediately if their child becomes unwell during care hours.

·        Prompt collection of the sick child by parents/guardians will be required to facilitate appropriate care and limit infection spread.

Medical Attention and Medication:

·        Immediate medical assistance will be sought if a child's condition necessitates urgent attention, with parents/guardians notified promptly.

·        Medication for ongoing health conditions will be administered according to clear parental instructions, aligning with our Medication Administration Policy and EYFS guidance.

Return to Childminding Setting:

·        Children may return only when symptom-free and meeting guidelines established by health authorities or professional healthcare advice.

·        Return criteria will follow EYFS and local health authority recommendations to ensure child and community safety.

Cleaning and Disinfection:

·        A rigorous cleaning and disinfection schedule is maintained, prioritising high-touch surfaces and shared resources to prevent cross-infection.

·        Appropriate, safe, and effective cleaning products will be utilised consistently.

Documentation and Records:

·        Accurate records of illnesses/infections, including symptoms, onset dates, actions taken, and communications with parents/health authorities, are meticulously kept.

·        Mandatory reporting of contagious illnesses to local health authorities will comply with statutory requirements.

Communication and Collaboration:

·        Regular updates and clear communication will be maintained with parents regarding infection prevention strategies and illness management procedures.

·        Collaboration with local health authorities ensures adherence to current infection control recommendations.

Review and Monitoring:

·        This policy will undergo annual reviews or more frequently as required, ensuring ongoing alignment with EYFS standards, legislative updates, and best practices.

·        Feedback from staff, parents, and health professionals will inform continuous improvement in our illness and infection control procedures.

Alignment with EYFS 2025 Changes:

·        The policy incorporates EYFS 2025 revisions, emphasizing preventive healthcare, robust hygiene practices, transparent communication, and stringent infection control standards.

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Signed: D Newell-Akers

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Complaints and Grievances Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we aim to provide exceptional care and maintain strong, transparent relationships with parents and stakeholders. Our Complaints and Grievances Policy complies with the revised Early Years Foundation Stage (EYFS, September 2025), emphasising timely, respectful, and confidential management of concerns.

Open Communication:

·        We promote transparent, open dialogue and provide various accessible channels (written, email, face-to-face) for parents, staff, and stakeholders to share feedback, concerns, or complaints.

·        Feedback is actively welcomed as it provides essential insights for continuous improvement in our practice.

Receipt of Complaints:

·        Clear instructions on how to raise concerns, including contact details for the designated complaints handler, will be provided to all parents and stakeholders.

·        Confidentiality and privacy will be rigorously upheld throughout the complaint submission and handling process.

Handling Complaints:

·        All complaints will be acknowledged promptly, typically within 48 hours, to confirm receipt and action commencement.

·        Complaints are handled objectively, confidentially, and fairly, safeguarding the dignity and rights of all parties involved.

·        Comprehensive records of all complaints, including actions taken and outcomes achieved, are maintained securely.

Investigation and Resolution:

·        Complaints undergo a thorough, impartial investigation, gathering necessary information, interviewing witnesses, and reviewing documentation as required.

·        Resolution of complaints is prioritised, typically achieved within 10 working days from receipt, with clear, transparent communication to the complainant.

·        Investigation outcomes, including the resolution and subsequent actions, are communicated clearly in writing.

Confidentiality and Privacy:

·        Utmost confidentiality is maintained, with information shared only with individuals directly involved in addressing and resolving the complaint.

·        Third-party involvement occurs only with explicit consent from the complainant, when necessary for resolution.

Appeals Process:

·        Dissatisfied complainants have the right to appeal the decision. Appeals must be submitted in writing, clearly outlining reasons and any additional supporting evidence.

·        Appeals are reviewed objectively by an independent person or designated representative uninvolved in the initial complaint.

·        The outcome of the appeal is communicated clearly and in writing, marking the final resolution of the complaint.

Monitoring and Learning:

·        Complaints and their resolutions are regularly monitored, analysed, and reviewed to identify trends, recurring issues, and opportunities for service enhancement.

·        Insights gained from complaints will inform our continuous quality improvement efforts, enhancing the overall care provided.

Review and Monitoring:

·        Annual reviews, or more frequently as necessary, ensure policy effectiveness, legislative compliance, and alignment with EYFS updates.

·        Ongoing stakeholder feedback informs revisions and refinements of our complaint-handling practices.

Alignment with EYFS 2025 Changes:

·        This policy incorporates EYFS 2025 revisions, emphasising robust, responsive, respectful, and transparent complaint management procedures.

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Signed: D Newell-Akers

 

 

Confidentiality and Data Protection Policy (EYFS & GDPR Updated - September 2025)

Policy Statement: At Toddler Town, we prioritise confidentiality, privacy, and data protection. This policy complies with the revised Early Years Foundation Stage (EYFS, September 2025) and current General Data Protection Regulation (GDPR) guidelines, clearly outlining procedures for safeguarding personal data.

Confidentiality:

·        All personal information provided by parents and children is treated with strict confidentiality, upholding individuals' right to privacy.

·        Staff members fully understand their confidentiality obligations, including potential consequences for breaches.

·        Confidential information encompasses personal data, medical records, developmental observations, and other sensitive details.

Storage and Access to Information:

·        Physical personal records are securely stored in locked cabinets accessible only by authorised staff.

·        Electronic data is protected with robust passwords and industry-standard cybersecurity measures to prevent unauthorised access or breaches.

·        Only authorised staff members have access to personal information necessary for their role.

Sharing of Information:

·        Personal data is shared solely on a "need-to-know" basis, always with explicit consent from parents/legal guardians.

·        Data sharing with external professionals (e.g., healthcare or educational specialists) occurs only when necessary, appropriate, and with explicit parental consent.

·        Written consent is obtained from parents for any photographic, video, or other media usage, clearly detailing purpose and duration of use.

Data Protection:

·        Data processing adheres strictly to GDPR guidelines, ensuring data accuracy, relevance, and timely updates to meet childcare and legal requirements.

·        Parents are transparently informed of data collection purposes, lawful processing bases, and their rights under GDPR, including rights to access, correct, or request deletion of data.

Data Breach:

·        Suspected or actual data breaches will trigger immediate internal investigation and prompt mitigation actions.

·        Affected individuals and relevant data protection authorities are notified immediately as mandated by GDPR.

Retention and Disposal of Data:

·        Data retention aligns with GDPR principles, maintaining information only for as long as necessary for childcare provision and statutory requirements.

·        Secure disposal methods (shredding physical documents or permanent deletion of electronic files) are rigorously employed when data is no longer required.

Staff Training and Awareness:

·        Staff receive regular GDPR and confidentiality training, clearly understanding responsibilities and required practices.

·        All staff sign confidentiality agreements, formally committing to uphold privacy and data security standards.

Review and Monitoring:

·        The policy undergoes annual reviews, or more frequently if required, to maintain alignment with EYFS and GDPR updates.

·        Stakeholder feedback regularly informs policy improvements and adaptations.

Alignment with EYFS 2025 and GDPR:

·        This policy fully integrates EYFS 2025 revisions, emphasizing safeguarding personal data, transparency in data handling, rigorous confidentiality standards, and comprehensive GDPR compliance.

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Signed: D Newell-Akers

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Continual Professional Development Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we remain dedicated to delivering exceptional childcare by investing in continual professional development (CPD) for all staff members. This policy aligns with the revised Early Years Foundation Stage (EYFS, September 2025), emphasising ongoing learning, reflective practice, and professional growth.

Importance of CPD:

·        We recognise CPD as crucial to maintaining excellent practice, enhancing staff knowledge, and adapting to evolving early childhood education standards and children's needs.

·        CPD supports staff in delivering high-quality care, fostering confidence, competence, and professional innovation.

Identifying CPD Needs:

·        Regular assessments, including performance evaluations, self-reflection, and stakeholder feedback, identify individual and collective professional development needs.

·        Areas for CPD encompass child development, safeguarding, inclusive practice, health and safety, behaviour management, and curriculum innovation in line with EYFS 2025.

CPD Opportunities:

·        Diverse CPD opportunities, such as in-house training, external workshops, conferences, webinars, online learning, and professional literature, are actively promoted.

·        Staff are encouraged and supported to access relevant external CPD aligned with their professional objectives and the setting’s priorities.

Internal Training:

·        Structured internal training led by qualified professionals or experienced staff covers key EYFS 2025 areas including safeguarding, first aid, child development, inclusive practice, and curriculum planning.

·        Peer-led sessions and collaborative learning opportunities foster shared expertise, teamwork, and reflective practice.

Individual Professional Development Plans:

·        Individual professional development plans are collaboratively developed, clearly outlining specific CPD goals, learning objectives, and actionable steps.

·        Plans undergo regular review, allowing for monitoring progress, providing targeted support, and refining objectives as necessary.

·        Reflective practice is encouraged, enabling staff to integrate new knowledge and skills effectively into their daily work.

Sharing Knowledge and Collaboration:

·        A collaborative culture encourages staff to regularly share insights, experiences, and best practices through team meetings, reflective discussions, and presentations.

·        Staff contributions and achievements are recognised, valued, and celebrated, enhancing professional morale and community.

Tracking and Documentation:

·        Comprehensive records of all CPD activities, including training certificates, attendance logs, and reflective notes, are meticulously maintained.

·        Staff maintain updated personal CPD records, ensuring accurate documentation and compliance with EYFS requirements.

Review and Monitoring:

·        Annual reviews, or more frequent evaluations, if necessary, ensure CPD policy effectiveness and alignment with EYFS 2025 standards and any legislative changes.

·        Continuous feedback from staff, parents, and external professionals informs ongoing improvements in CPD practices.

Alignment with EYFS 2025 Changes:

·        The policy fully incorporates EYFS 2025 revisions, highlighting the importance of professional reflection, continuous learning, collaboration, and targeted skill enhancement.

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Signed: D Newell-Akers

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Daily Routine and Activities Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, we provide structured yet flexible daily routines that offer stability, promote holistic development, and reflect each child's unique needs and interests. This policy complies with the revised Early Years Foundation Stage (EYFS, September 2025) to ensure the highest standards of care and learning.

Individualised Daily Routine:

·        We collaborate closely with parents to create personalised routines based on each child's age, developmental stage, specific needs, and personal preferences.

·        Consideration is given to individual nap times, dietary requirements, health needs, and recommended developmental activities.

Structured Routine:

·        Our daily schedule incorporates predictable and consistent routines, fostering a sense of security, stability, and emotional well-being for children.

·        The structured day includes designated times for arrival, departure, meals, rest periods, focused learning, group activities, and outdoor play.

Play and Learning Activities:

·        A variety of age-appropriate, engaging activities are planned to support all developmental areas—physical, cognitive, social, emotional, and creative—in line with EYFS 2025.

·        We balance structured, adult-led activities with child-initiated play, fostering independence, exploration, and active learning.

Outdoor Play:

·        Daily outdoor play is prioritised, weather permitting, providing enriching physical activities, sensory exploration, and opportunities to appreciate nature and environmental sustainability.

·        Outdoor environments are safe, stimulating, and well-maintained to facilitate active exploration and gross motor skill development.

Meal and Snack Times:

·        We offer nutritious, balanced meals and snacks that respect dietary needs, allergies, and cultural practices.

·        Mealtimes promote positive eating habits, social interaction, independence, and opportunities for children to participate in age-appropriate responsibilities such as table-setting or self-serving.

Rest and Relaxation:

·        Quiet spaces are provided for rest, relaxation, or sleep, according to each child’s individual sleep patterns and comfort needs.

·        Calm, comfortable, and nurturing environments facilitate quality rest periods tailored to individual requirements.

Safety and Supervision:

·        Children's safety and well-being remain paramount throughout all routines and activities.

·        Staff-to-child ratios are maintained according to EYFS standards, ensuring vigilant supervision and individual attention.

·        All staff members hold current first aid certifications and are trained in effective emergency response.

Parent Involvement:

·        Transparent daily communication ensures parents are informed about their child's routines, activities, and developmental milestones.

·        We actively seek and value parental input regarding their child's preferences, interests, and experiences, encouraging partnership in daily routines.

Continuous Review and Improvement:

·        Annual reviews, or more frequently as necessary, ensure routine effectiveness and compliance with EYFS guidelines and regulatory changes.

·        Feedback from children, parents, staff, and external agencies is actively sought and utilised to continuously refine and enhance our daily routines and activity offerings.

Alignment with EYFS 2025 Changes:

·        This policy incorporates EYFS 2025 revisions, emphasising holistic child development, individualised care, active learning through play, outdoor engagement, parental partnership, and rigorous safety standards.

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Signed: D Newell-Akers

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Dental Hygiene Policy (EYFS Updated - September 2025)

WITH Brushing teeth in setting guidance

Policy Statement: At Toddler Town, we prioritise children's oral health by fostering good dental hygiene practices from an early age. This policy aligns with the revised Early Years Foundation Stage (EYFS, September 2025), promoting healthy habits and overall well-being.

Toothbrushing Routine:

·        A regular toothbrushing routine is implemented daily, ideally following breakfast and lunch, using age-appropriate fluoride toothpaste.

Parental Consent:

·        Written consent from parents or legal guardians is required for their child's participation in our toothbrushing routine.

·        Specific dental hygiene instructions provided by parents will be closely followed.

Supervision and Assistance:

·        Staff supervise and guide children during toothbrushing to ensure correct techniques and appropriate brushing duration.

·        Staff model effective toothbrushing practices, reinforcing proper habits and routines.

Individual Toothbrushes and Toothpaste:

·        Each child receives an individually labelled toothbrush and their own tube of fluoride toothpaste.

·        Toothbrushes are stored separately in hygienic, clearly labelled containers to prevent cross-contamination.

Toothbrush Replacement:

·        Toothbrushes are routinely replaced as recommended by dental health guidelines or if showing signs of wear.

·        Immediate replacement occurs if toothbrushes appear damaged or compromised.

Handwashing:

·        Children wash hands thoroughly with soap and water before and after toothbrushing, reinforcing overall hygiene standards.

Oral Health Education:

·        Age-appropriate oral health education is incorporated regularly, emphasising the importance of dental hygiene and balanced nutrition.

·        Children are taught about preventing tooth decay, gum health, and the importance of regular dental check-ups.

Healthy Snacks and Drinks:

·        Nutritious snacks and drinks promoting good oral health are provided daily.

·        Consumption of sugary snacks and drinks is limited to occasional special events, aligning with healthy lifestyle guidelines.

Water Availability:

·        Fresh drinking water is accessible throughout the day, promoting hydration and aiding oral hygiene post meals/snacks.

Emergency Dental Care:

·        Parents are promptly notified in case of dental emergencies, and immediate first aid is administered as necessary.

·        Urgent professional medical or dental assistance is sought if required.

Dental Health Records:

·        Accurate records of dental hygiene routines, parental instructions, and professional dental advice are securely maintained.

·        Records remain confidential, accessible only by authorized personnel.

Review and Monitoring:

·        This policy is reviewed annually, or more frequently as needed, ensuring compliance with EYFS and local regulatory updates.

·        Feedback from parents, staff, and dental health professionals informs continuous improvements in dental hygiene practices.

Alignment with EYFS 2025 Changes:

·        The policy fully incorporates EYFS 2025 revisions, prioritising children's holistic well-being through comprehensive oral health education and preventive practices.

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Signed: D Newell-Akers

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Dropping Off & Collection Policy (EYFS Updated - September 2025)

Policy Statement: At Toddler Town, children's safety and security during drop-off and collection times remain paramount. This policy aligns with the revised Early Years Foundation Stage (EYFS, September 2025), ensuring clarity, efficiency, and the highest safety standards.

Authorised Persons:

·        Children will only be released to parents, legal guardians, or individuals explicitly authorised by parents in writing.

·        Parents must promptly notify the childminder of any changes to authorised collection arrangements.

Identification:

·        Authorised individuals must present valid photographic identification during pick-up.

·        If someone other than an authorised person arrives to collect a child, verification through a pre-agreed identification method or password is required.

Arrival and Departure Records:

·        Accurate records of each child’s arrival and departure times are diligently maintained.

Notification of Absence or Delay:

·        Parents are required to inform the childminder in advance regarding absences or delays.

·        Unexpected delays should be promptly communicated to ensure suitable arrangements are in place.

Handover Procedure:

·        Smooth and secure handover processes are prioritised, enabling effective communication between the childminder and parents or authorised individuals.

·        Daily updates and relevant information regarding each child’s activities and well-being are clearly communicated.

Child Release Policy:

·        Children will only be released to pre-authorised individuals.

·        In cases of uncertainty, parents or legal guardians will be contacted directly for verification prior to release.

Late Collection:

·        Parents or authorised individuals are expected to adhere to agreed-upon collection times.

·        In the event of unavoidable delays, immediate notification to the childminder is required to facilitate alternate arrangements.

Collection by Minors:

·        Minors, including siblings or friends, are not permitted to collect children from the childminding setting.

Confidentiality:

·        All sensitive information provided by parents or legal guardians, including custody arrangements, remains strictly confidential.

Review and Monitoring:

·        This policy is reviewed annually, or more frequently if necessary, ensuring alignment with EYFS updates and legislative changes.

·        Feedback from parents, staff, and external agencies informs continuous improvement of the dropping off and collection processes.

Alignment with EYFS 2025 Changes:

·        This policy fully integrates EYFS 2025 revisions, prioritising children's safety, clear communication, secure procedures, and confidentiality.

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Signed: D Newell-Akers

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